1. Introduction
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Definitions
- Account
- A unique account created for you to access our Service.
- Affiliate
- An entity that controls, is controlled by, or is under common control with a party (50%+ ownership).
- Application
- The Rizzler software program provided by the Company.
- Company
- Rizzler ("we", "us", or "our").
- Cookies
- Small files placed on your device containing browsing history details.
- Device
- Any device that can access the Service (computer, phone, tablet).
- Personal Data
- Information that relates to an identified or identifiable individual.
- Service
- The Application and/or Website.
- Service Provider
- Any person or company who processes data on behalf of the Company.
- Usage Data
- Data collected automatically from use of the Service.
3. Information We Collect
3.1 Personal Data
We may ask you to provide personally identifiable information including:
- Email address
- First and last name
- Phone number
- Usage Data
3.2 Usage Data
Usage Data is collected automatically and may include your IP address, browser type and version, pages visited, time and date of visits, unique device identifiers, and other diagnostic data.
3.3 Social Media Information
When you connect social media accounts, we may collect:
- Your profile information (name, profile picture, username)
- Posts and content you choose to analyze
- Connection information relevant to the Service
3.4 Device Permissions
Our Application may request access to:
- Camera: To capture screenshots of conversations for analysis
- Photo Gallery: To upload existing screenshots for analysis
You can revoke these permissions at any time through your device settings.
4. Tracking Technologies
We use Cookies and similar tracking technologies to track activity on our Service.
4.1 Cookies
- Essential Cookies (Session): Authentication and fraud prevention
- Cookie Policy Cookies (Persistent): Track your acceptance of our cookie policy
- Functionality Cookies (Persistent): Remember your preferences
4.2 Amplitude Analytics
We use Amplitude to understand how users interact with our Service. Amplitude collects usage data including feature interactions, session duration, and user flows.
4.3 Facebook Pixel
We use Facebook Pixel to measure advertising effectiveness and deliver targeted advertisements. You can opt out through your Facebook ad settings.
5. How We Use Your Data
We may use your personal data to:
- Provide and maintain our Service
- Manage your Account
- Perform contract obligations
- Contact you with updates and information
- Provide news, offers, and promotional information (with opt-out)
- Manage your requests and inquiries
- Facilitate business transfers
- Analyze usage trends and improve our Service
6. Marketing Communications
With your consent, we may send promotional emails about new features, special offers, and product updates.
You can opt out at any time by:
- Clicking "unsubscribe" in any marketing email
- Updating preferences in your account settings
- Contacting us at [email protected]
Note: We may still send transactional emails related to your account and purchases.
7. Subscription & Payments
We offer subscription-based services with recurring billing:
- Payment information is processed by Stripe. We don't store your full credit card details.
- Subscriptions automatically renew unless cancelled.
- You'll be charged at the beginning of each billing cycle.
- We share necessary billing information with our payment processor.
9. Data Retention
We retain your personal data only as long as necessary for the purposes in this policy, including legal obligations, dispute resolution, and policy enforcement.
Usage Data is generally retained for shorter periods unless needed for security or legal compliance.
10. Your Privacy Rights
GDPR (EU Users)
If you're in the European Economic Area, you have rights to:
- Access, rectify, or delete your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
CCPA/CPRA (California Residents)
California residents have rights to:
- Know what data we collect and why
- Delete your personal information
- Correct inaccurate information
- Opt out of sale/sharing of data
- Limit use of sensitive data
- Non-discrimination for exercising rights
CalOPPA
We honor Do Not Track signals. Users can visit anonymously, and this policy is accessible from every page. Third parties may collect information about your online activities.
11. Children's Privacy
Our Service doesn't address anyone under 13. We don't knowingly collect information from children under 13. If you're a parent and believe your child provided us data, please contact us.
12. Security
We use commercially reasonable means to protect your data, but no internet transmission or storage method is 100% secure. We cannot guarantee absolute security.
13. International Transfers
Your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.
Your consent to this policy and submission of information represents agreement to this transfer.
14. Changes to This Policy
We may update this policy and will notify you by posting the new version here and updating the "Last updated" date.
We'll notify you via email or prominent notice before changes take effect.
15. Contact Us
If you have questions about this Privacy Policy: